How should confidentiality be handled when a report is made?

• A. Protect the reporter’s identity to the extent possible; share information only with individuals who have a legitimate need to know.
• B. Confidentiality is not important and information can be shared widely.
• C. The reporter's identity should be disclosed to all staff.
• D. Share information with as many people as possible to expedite investigation.

Answer: (D)

Confidentiality is essential when a report is made. The best approach is to protect the reporter’s identity to the extent possible and share information only with individuals who have a legitimate need to know. This means only those who must be involved to investigate, ensure safety, or provide a response should have access to details. Keeping information limited helps protect the reporter from retaliation, preserves privacy, and encourages others to report without fear. Some information may need to be shared with specific personnel (e.g., investigators, supervisors, medical or mental health staff) but keep access tightly restricted and use information only for the purpose of the investigation and response. Broadly sharing or disclosing the reporter’s identity to all staff undermines trust, could deter future reporting, and isn’t appropriate unless there’s a clear, justified need.